Ordered: Smashing Magazine's The Mobile Book (Printed and Digital Edition)

… but,  still haven’t got the printed edition with me (after for about 5 months).
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When I heard that Smashing Magazine’s The Mobile Book was ready for pre-order, I decided to pre-order it. It was back in October 2012. I paid $42.31 ($5 shipping handling included) using Paypal to get this good deal:

  • The Mobile Book (Printed Book)
  • The Mobile Book | Digital Edition (eBook)
  • Mobile Design Bundle (4 eBooks)

A good deal, wasn’t it?
That was not the first time I bought something from outside the country. Previously, I bought Walter Isaacson’s Steve Jobs from Amazon and had it delivered without issues. Yes, it took for about three weeks using the standard delivery method. I had no problem with it. I could wait. In short, I convinced myself to buy The Mobile Book since I had a good experience ordering books from outside Indonesia.
In December 2012, The Mobile Book was launched. Got an email notification also. Nice! So, I waited. I could not wait to have it delivered. Well, not only because that was the biggest amount I spent for a single book purchase, but since I could not wait to read it.
I waited.
The book would be shipped from Berlin, Germany. And, it was estimated to arrive in Indonesia in 9-15 days. Well, I didn’t expect much to be on-time. Even an additional 7 days was still acceptable.
I waited… and waited.
On January 18, 2013 I contacted them asking for the delivery status. I got a quick respond from them.

Dear Thomas,
Thank you for pre-ordering our new Mobile Book! We are very sorry that your Mobile Book has not arrived yet.
The Mobile Book was release on 12th December 2012 and the shipment of the pre-ordered books started on 14th December.
Since the delivery of your book is indeed overdue, we will investigate what happened to your shipment and get back to you as soon as possible.
Of course we will make sure that you receive your purchased book.

It seemed that I only need to wait. No problem. At least I got a respond from them. On the next day, I got another email regarding the shipment status with the subject: “Your shipment #100028609 for order #100063512”.
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Until today (May 24, 2013), I haven’t got it delivered in my hand. I write this because I just remember about this book order. I am not blaming anybody here. I just want so share a little bit of my experience. I do love Smashing Magazine. It’s a useful resources, great site. I think I’m just unlucky this time. Few hours ago, I sent another email to them. If I still can’t have it delivered, I will stop asking. I promise.
And, I promise myself to think twice before making another order — not only at Smashing Magazine, but at any other stores. Probably, the digital version is a better choice. But… sometime I want to have a real book.
Update May 25, 2013: I got an email from Smashing Magazine Support confirming the shipping address for the delivery. They will try to send it again. Hope to have it delivered.
Update: I had my book delivered.

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2 Comments

  1. I got mine all the time. There was a time when their shipment wasn’t delivered, but on second attempt, the book reached mine. I bought all smashing magazine and it’s delivered successfully (Jogja)

    1. Thank you for sharing your experience. Yes, I was sure that there should be no issues with the delivery. They have contacted me to make another shipment, hope to have it delivered in the next few days (or weeks).

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