Brexit: why Britain left the EU, explained with a simple cartoon.
Categories
Month: June 2016
Categories
Masalah UseeTV Telkom Kode 1305
Kemarin lusa (Jumat), ketika saya mencoba untuk membuka koneksi UseeTV sebagai salah satu fitur dalam paket IndiHome Triple Play, saya mendapatkan permasalahan. Jadi, permasalahan ini karena perangkat STB (Set Top Box) IPTV gagal mendapatkan alamat IP (Internet Protocol). Kode kesalahan (error code) adalah 1305.
Pesan yang ditunjukkan dalam layar menyarankan solusi untuk permasalahan ini yaitu:
- Memeriksa apakah jaringan internet berjalan dalam kondisi normal. Saya lakukan pengecekan, dan semua dalam keadaan normal. Koneksi internet dapat diakses tanpa masalah.
- Restart perangkat STB melalui remote control. Saya juga sudah lakukan. Ketika selesai restart, permasalahan yang muncul masih sama.
- Restart perangkat modem dan diamkan beberapa menit. Disarankan waktu jeda adalah sekitar tiga menit. Saya coba langkah ini. Tetap tidak berhasil.
Karena tidak berhasil juga, akhirnya saya hubungi layanan pelanggan melalui akun @TelkomCare di Twitter. Saya sampaikan informasi nomor pelanggan saya. Tak lama berselang saya mendapatkan informasi bahwa laporan telah diterima, dan saya diberi nomor pelacakan kasus.
Keesokan harinya (Sabtu), saya mendapatkan telpon dari Telkom. Saya dipandu untuk melakukan pengecekan. Ternyata masih tidak berhasil juga. Dari pihak Telkom menyampaikan bahwa nanti akan dibantu dengan mendatangkan teknisi lapangan ke rumah.
Jadi, mari kita tunggu. Semoga tidak perlu sampai menunggu lama hampir tiga minggu seperti kasus sebelumnya.
Perbaruan informasi
- Sejak masalah ini, memang tidak ada penanganan langsung teknisi datang ke rumah. Saya hanya mendapatkan beberapa kali pesan singkat melalui SMS yang menginformasikan bahwa layanan masih dalam perbaikan.
- Beberapa hari setelahnya, saya bahkan hampir tidak menyalakan televisi, jadi tidak melakukan pengecekan juga.
- Kemudian, saya coba kembali sekitar 7 hari setelahnya. Dan, layanan ini telah kembali normal.
Categories
Jack Ma’s Good Advices
When I visit Jakarta, I usually took Uber as for my ride. So far, I have good experiences with Uber, a company founded back in 2009. I have some basic considerations on taking Uber. First, it's cashless. This is a good point for my convinient. The second one is that it has applications that works. Last but not least, it's cheaper compared to the regular taxi. Even sometimes, during the busy hours, Uber has different price.
I like the way Uber keeps its service quality by its rating systems. In most of the time, I gave 4 or 5-star rating for the drivers. But, how do I rate my trip? I will give 5-star rating on these following conditions:
- The driver contacts me first to confirm that he wants to pick me up. If I have the notification on my phone that a driver pick my order, I usually wait for one or two minutes while watching his location. Even if it's still 5-10 minutes, I don't mind waiting.
- The driver greets me and make sure that we both ready to start the trip. “Good morning… Shall we start the ride?” is a simple and nice greeting.
- The driver does not ask me for direction. Even I have Google Maps on my phone and I can see the route — and I know how to get to my destination, I prefer to the driver to start the trip without asking for route. But, if since there are many route alternatives, I appreciate if the driver give me suggestion for example due to the traffic.
- After arriving on the destination, if the driver reminds me to check my belongings and says ‘thank you', I really appreciate that.
Simple.
Categories
Pi MusicBox
Pi MusicBox: Make Raspberry Pi stream — With Pi MusicBox, you can create a cheap (Sonos-like) standalone streaming music player for Spotify, Google Music, SoundCloud, Webradio, Podcasts and other music from the cloud. Or from your own collection from a device in your network. It won't drain the battery of your phone when playing. The music won't stop if you play a game on your phone.
BlackBerry makes $670m loss as it considers smartphone exit.
For the three months to end of May, the company reported a $670m (£450m) loss, compared to a $73m profit a year earlier and and a $256m loss in the previous quarter. Although much of the loss was down to restructuring charges, sales also fell to $400m, down 39pc on a year earlier. … BlackBerry has said it will decide whether to stop making phones for good by September.
Categories
Chromecast-ed
I know that it's been a long time since Google introduced Chromecast. This week, I decided to get my Google Chromecast (2015) for my SONY TV. The setup was easy within minutes. I haven't installed many apps, but casting YouTube videos from my Android phone, or iPad was super easy. At least, it's wireless now.
Categories
How to remove My Browser Bar
On my Mac — running on OS X El Capitan (10.11.5), I just remove the Spigot folder located under /Users/thomasarie/Library/Application Support/. There are three files there: ApplicationManager, [email protected], and [email protected].
Categories
Switch to Letsencrypt
Since my Comodo PositiveSSL Certificate for this blog is about to expired, I decided to switch to Let's Encrypt. The implementation was easy. I was refering to DigitalOcean‘s community tutorial: How To Secure Nginx with Let's Encrypt on Ubuntu 16.04.
Sejak gangguan layanan Telkom IndiHome yang saya alami selama hampir 3 (tiga) minggu pada bulan April-Mei yang lalu, baru hari ini saya mengurus terkait dengan pembayaran. Ketiga mengurus permasalahan ini, saya diberitahu bahwa biaya dapat disesuaikan atau mendapatkan kompensasi.
Dalam kesempatan yang lain, salah satu rekan kerja saya juga pernah mendapatkan kompensasi. Namun, kompensasi ini tidak berjalan dengan otomatis. Artinya, kita yang secara proaktif harus mengurus dengan mendatangi Plasa Telkom terdekat. Saya sendiri tidak mencoba untuk mengurus melalui Telkom 147. Ya, daripada bingung menghitung sendiri.
Hari ini, Selasa, 21 Juni 2016, saya mencoba untuk mengurus perihal pembayaran. Karena beberapa minggu terakhir memang cukup disibukkan dengan pekerjaan, dan beberapa kali harus pergi ke Jakarta.
Antri
Baru sekitar pukul 11:50 WIB saya sampai di Plasa Telkom, Kotabaru, Yogyakarta. Saat itu — dan mungkin seperti biasanya — antrian terlihat sangat banyak. Saya mendapatkan antrian nomor 1741. Dan, kalau merujuk ke informasi antrian, maka ada 71 antrian di depan saya. Akhirnya, saya tunggu. Karena sudah pasti lama, saya sempatkan untuk makan siang juga.
Sepertinya, kalau mau menghindari antrian, lebih baik datang lebih pagi. Bahkan, sekitar pukul 15:00 WIB, loket antrian untuk pengambilan nomor antrian juga sudah ditutup karena banyaknya yang perlu dilayani.
Penyesuaian Tagihan
Akhirnya tiba giliran saya. Saya dilayani oleh petugas Customer Service bernama Putri di meja Nomor 2 sekitar pukul 14:30 WIB. Saya jelaskan maksud kedatangan saya, dan tidak berselang lama, saya mendapatkan tagihan yang telah disesuaikan. Detil sebagai berikut:
Biaya IndiHome 3P: 159.600
Biaya Sewa STB/Modem: 50.000
Restusi/Diskon: -10.000
PPN Unsur Kena Pajak: 19.960
TOTAL: 219.560
Sedangkan, untuk tagihan di bulan yang sama (yang belum ada penyesuaian) adalah sebagai berikut (sesuai dengan informasi melalui website Telkom):
PPN UNSUR KENA PAJAK: 19.040,00
BIAYA INDIHOME 3P: 190.400,00
BEA MATERAI: 3.000,00
BIAYA INDIHOME 3P: 109.600,00
BIAYA SEWA STB/MODEM: 50.000,00
RESTUSI/DISKON: -10.000,00
PPN UNSUR KENA PAJAK: 14.960,00
BIAYA INDIHOME 3P: 50.000,00
PPN UNSUR KENA PAJAK: 5.000,00
TOTAL: 432.000
Untuk pembayaran, saya lakukan dengan tunai langsung melalui petugas yang membantu saya. Kalau berdasarkan pengalaman bagaimana permasalahan saya dengan IndiHome yang saya alami, saya rasa memang salah satu syarat menjadi pelangganan Telkom IndiHome salah satunya adalah sabar.
Last year, I mentioned that I used Telegram and I enjoyed it. Been using for more than a year, I feel that it's much better than the other messaging platforms. Well, I'm not using that many platforms to connect with other friends or colleagues if I consider the other options like LINE, Facebook Messenger, WhatsApp, and many more. But, why Telegram?
Since I do not experience all messaging apps, I know that some other apps might be better. For now, I'm still considering that Telegram is the perfect option (for me) for some reasons.
Cross-platform and Multiple Sessions
Currently, I have multiple devices I use on my daily basis. Well, not really daily, but I usually switch between devices. I have 15-inch MacBook Pro Retina, iPhone 5, iPad 3rd generation, and Oppo Find 7. I have Telegram installed in those devices. It makes me stay connected. I can easily be in the conversation with friends, and especially colleagues. It's flexibility to have multiple active session is my favorite!
Features
Telegram offers great set of handy features. Go to Telegram's website for complete features, but here are some of favorite features:
- File sharing made easy. I can share various types of files, not only photos, videos, but also PDFs, Android packages (yes, I use this a lot at work), spreadsheets, or any other document types.
- API. It can be integrated easily to make useful tools. I will give some examples in the bottom part of this article.
Simple, fast, and lightweight
I like it's simplicity. It helps me a lot in communication. I feel that it's fast, a core feature that a messaging app needs. Of course, there are some extended features like stickers — even we can make our own stickers, bots (hello, @BotFather), event animated GIF.
Bots
It's a Telegram account and operated by machine.
Bots are simply Telegram accounts operated by software — not people — and they'll often have AI features. They can do anything — teach, play, search, broadcast, remind, connect, integrate with other services, or even pass commands to the Internet of Things.
The other one is an inline bots.
With the new inline mode, bots become omnipresent and can be used as a tool in any of your chats, groups or channels – it doesn't matter, whether the bot is a member or not. Inline bots can help you with dozens of different tasks, like quickly sending relevant GIFs, pictures from the Web, YouTube videos, Wikipedia articles, etc.
At work, some of my colleagues made some handy tools based on this platforms.
Say goodbye to the old legacy versions of Yahoo Messenger — “On August 5, 2016, legacy versions of Yahoo Messenger will be discontinued. If you haven't upgraded Yahoo Messenger recently, you're probably using a legacy version. To continue using Yahoo Messenger, please upgrade to the newest version on mobile (iOS or Android) and desktop (messenger.yahoo.com or from Yahoo Mail)”
TeamViewer users are being hacked in bulk, and we still don't know how
The statement went on to announce two measures being introduced in response to the large number of reported TeamViewer hijackings. The first, dubbed “Trusted Devices,” ensures that before a device can access an existing TeamViewer account for the first time, the account holder must explicitly confirm that the new device is trusted. TeamViewer is implementing the measure using an in-app notification that asks account holders to approve the device by clicking a link sent through e-mail. The second measure, called “Data Integrity,” provides automated monitoring that detects when an account has been hacked.